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OUR SERVICES

AI consulting services in Singapore:eCommerce, CRM, marketing & operations.

Four pillars, one intelligent growth engine. We connect your storefront, customer data, paid media, and back-office systems with practical AI — so every function compounds.

ECOMMERCE

Commerce that learns from every transaction.

Storefronts, marketplaces, and everything in between — built, migrated, and tuned to convert. We work where APAC actually shops: your own store and the marketplaces that matter.

What we do

  • Storefront design & build (Shopify, WooCommerce, Magento/Adobe Commerce, BigCommerce, Shopline)
  • Marketplace setup & management (Shopee, Lazada, Amazon)
  • Conversion rate optimization & A/B testing
  • Catalog, pricing & promotion architecture
  • Checkout, payments & logistics integration
  • Platform migration & re-platforming

The AI layer

  • Predictive merchandising and product recommendations
  • Churn-aware promotion timing
  • Session analytics that surface the fixes worth making first

Typical outcomes

Higher conversion

storefronts tuned against real behavior

Healthier margins

promotions timed by data, not habit

Channel clarity

every marketplace earns its keep

Storefronts
Marketplaces
CRO & A/B tests
Catalog & pricing
Checkout & payments
Migration

CRM

One customer view that pays for itself.

Your customer data is worth more than your ad budget — once it's clean, unified, and working. We build the CRM foundation, then make it act.

What we do

  • CRM selection & implementation (HubSpot, Salesforce, Zoho, Dynamics 365, Pipedrive)
  • Data unification, deduplication & hygiene
  • Lifecycle & retention program design
  • Email/SMS automation (Klaviyo, Mailchimp, ActiveCampaign, Braze)
  • Sales pipeline design & enablement
  • Consent & PDPA-compliant data practices

The AI layer

  • Automated segmentation and LTV/churn scoring
  • Next-best-action recommendations for sales and retention
  • Message personalization at scale

Typical outcomes

Retention you can measure

churn flagged before it happens

Journeys that run themselves

lifecycle automation end-to-end

One truth

every team reads the same profile

Implementation
Data hygiene
Lifecycle programs
Email/SMS automation
Pipeline design
PDPA & consent

DIGITAL MARKETING

Marketing measured in revenue, not reach.

Performance campaigns, SEO/SEM, content, and analytics — planned against your P&L. We connect every dollar of spend to a business outcome you can defend.

What we do

  • Paid media strategy & management (Google, Meta, TikTok, LinkedIn)
  • SEO & technical site health
  • Content strategy & production pipelines
  • Analytics & attribution setup (GA4, GTM, server-side tagging)
  • Marketing mix & budget planning
  • Landing page & funnel optimization

The AI layer

  • Budget allocation modeling across channels
  • Creative generation and testing at scale
  • Anomaly detection on spend, rankings, and conversion dips

Typical outcomes

Spend efficiency

budget flows to what converts

Attribution clarity

from click to closed revenue

Faster learning

experiments weekly, not quarterly

Paid media
SEO & site health
Content pipelines
Analytics & attribution
Budget planning
Funnels

OPERATIONS

The back office, on autopilot.

Manual glue work is where margin goes to die. We integrate your systems and automate the workflows between them — so growth doesn't mean headcount.

What we do

  • Workflow automation (Zapier, Make, n8n, Workato)
  • System & API integration (custom connectors, MuleSoft)
  • ERP integration (SAP, NetSuite, Odoo)
  • Order-to-fulfilment optimization
  • Reporting & BI (Power BI, Tableau, Looker)
  • Process audit & redesign

The AI layer

  • Document & order processing automation (OpenAI, Gemini, Claude)
  • Exception flagging before errors become fires
  • Reports and summaries that write themselves

Typical outcomes

Hours returned weekly

automation where it counts

Fewer errors

exceptions caught early

Scale without headcount

workflows that grow with you

Workflow automation
API integration
ERP
Order fulfilment
Reporting & BI
Process audit

TECH-AGNOSTIC BY DESIGN

The right stack for your business — not the one we resell.

Certified across the platforms that matter, loyal to none. We architect around your existing investments first.

  • Shopify
  • HubSpot
  • Salesforce
  • Google Ads
  • Meta
  • TikTok
  • Klaviyo
  • Zapier
  • Make
  • OpenAI
  • SAP
  • Power BI

eCommerce

ShopifyShopify PlusWooCommerceMagento / Adobe CommerceBigCommerceShopee / Lazada / AmazonShoplineWix / Squarespace

CRM

HubSpotSalesforceZoho CRMMicrosoft Dynamics 365PipedriveActiveCampaignKlaviyoMailchimpBraze

Digital Marketing

Google AdsMeta AdsTikTok AdsLinkedIn AdsGoogle Analytics 4Google Tag ManagerSEMrush / AhrefsMeta Business Suite

Operations & AI

ZapierMaken8nWorkatoMuleSoftOpenAI / ChatGPTGoogle GeminiAnthropic ClaudeCustom API integrationsSAP / NetSuite / OdooPower BI / Tableau / Looker

WAYS TO ENGAGE

Start where it makes sense. Scale when it works.

Audit & Roadmap

2–4 weeks

A fixed-scope diagnostic of your four pillars: where value leaks, what AI can fix first, and a prioritized roadmap with honest ROI estimates.

  • Stakeholder interviews
  • Stack & data audit
  • AI-readiness score
  • Prioritized roadmap
Most Common

Build Project

4–12 weeks

We design and ship the connective layer: integrations, automations, and AI models — in weekly cycles your team can follow.

  • Solution design
  • Implementation
  • Team enablement
  • Measurement baseline

Embedded Partner

Ongoing

ZGaze as your fractional AI & digital operations team: continuous optimization, experiments, and roadmap ownership.

  • Monthly optimization sprints
  • Experiment pipeline
  • Quarterly strategy reviews

FAQ

AI consulting services questions

Not sure which pillar to start with?

That’s exactly what the Diagnose phase answers. One conversation, zero obligation.